Return and Refund Policy

At PARIJIN, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return in accordance with the conditions described in this policy.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused, unworn, and unwashed;

• Be in the same condition in which it was received;

• Include all original tags, labels, accessories, and packaging;

• Show no signs of wear, damage, alteration, stains, odors, or misuse.

Items that do not meet these conditions may not be eligible for a full refund.

How to Request a Return

To start a return, please contact our customer support team at:

support@parijin.com

Please include the following information:

• Your full name;

• Your order number;

• The email address used to place the order;

• The item or items you wish to return;

• The reason for the return.

If the item arrived damaged, defective, or incorrect, please also include clear photographs showing the issue.

Once your request has been reviewed, our customer support team will provide you with the appropriate return instructions.

Please do not send any product back before receiving return instructions from us. Unauthorized returns may not be accepted or processed.

Return Shipping Costs

Unless the product is defective, damaged upon arrival, or you received the wrong item, the customer is responsible for the cost of return shipping.

Original shipping fees are generally non-refundable unless required by applicable law or the return is caused by an error on our part.

We recommend using a trackable shipping service when returning your order.

PARIJIN is not responsible for return packages that are lost, delayed, or damaged while being transported back to the return location.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it.

If your item is damaged, defective, or different from what you ordered, contact us at support@parijin.com as soon as possible.

Please provide your order number and photographs clearly showing the issue.

After reviewing your request, we may offer an appropriate solution, including:

• A replacement;

• A full refund;

• A partial refund;

• Another suitable resolution.

Do not dispose of the affected product until your claim has been reviewed by our customer support team.

Exchanges

If you would like to exchange an item for another size, color, or product, please contact us at support@parijin.com.

Exchanges are subject to product availability.

In some situations, the fastest way to receive another product may be to return the original item and place a new order once your return has been approved.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Items that have been worn, washed, used, or altered;

• Items damaged after delivery;

• Items without their original tags or packaging;

• Personalized or customized products;

• Gift cards;

• Items marked as Final Sale;

• Products that cannot be returned for hygiene or health protection reasons once opened or used.

If you are unsure whether your item can be returned, please contact support@parijin.com before sending it back.

Sale and Promotional Items

Items purchased during sales or promotional campaigns may still be returned unless they were clearly identified as Final Sale or non-returnable at the time of purchase.

Refunds will be based on the amount actually paid for the item after any discounts or promotional adjustments.

If a promotion was dependent on purchasing multiple products or meeting a minimum order amount, returning part of the order may result in the promotional discount being recalculated.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be issued automatically to the original payment method used for the purchase.

Please allow approximately 5 to 10 business days for the refund to appear in your account after it has been processed.

The exact processing time may vary depending on your bank, credit card issuer, or payment provider.

PARIJIN is not responsible for processing delays caused by financial institutions.

Partial Refunds

In certain circumstances, a partial refund may be issued instead of a full refund.

This may apply when:

• The product shows signs of use;

• The item has been damaged after delivery;

• Original packaging or accessories are missing;

• The condition of the product has decreased beyond what would reasonably be necessary to inspect it.

Any deduction will be assessed fairly and in accordance with applicable consumer protection laws.

Order Cancellations

If you wish to cancel or modify your order, please contact us at:

support@parijin.com

We process orders quickly, so we cannot guarantee that changes or cancellations will be possible once your order has entered processing or has already been shipped.

If your order can no longer be cancelled, you may request a return after receiving it, subject to the conditions of this policy.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing complete and accurate shipping information when placing an order.

If an order is returned because of:

• An incorrect address;

• An incomplete address;

• Failure to collect the package;

• Refusal of delivery;

• Another delivery issue caused by information provided by the customer;

additional shipping or handling costs may be deducted from the refund where permitted by applicable law.

If you notice an error in your shipping information, please contact support@parijin.com as soon as possible.

We cannot guarantee that shipping details can be changed after an order has entered fulfillment.

Refused or Unclaimed Packages

If a package is refused or remains unclaimed and is returned to us, the customer may be responsible for any return shipping or handling charges incurred.

Where legally permitted, these costs may be deducted from the amount refunded.

Consumer Withdrawal Rights

Customers located in jurisdictions that provide statutory withdrawal or cooling-off rights remain entitled to those protections.

For example, consumers in certain European countries may have the right to withdraw from eligible online purchases within 14 days after receiving the goods, subject to legal exceptions.

Nothing in this Return and Refund Policy is intended to restrict or remove any mandatory rights provided by applicable consumer protection law.

Refunds for Lost Packages

If your package appears to be lost during transit, please contact us at support@parijin.com.

We may investigate the shipment with the carrier before determining whether a replacement or refund can be issued.

A package marked as delivered by the carrier may require additional investigation before a refund or replacement is approved.

Chargebacks and Payment Disputes

If you experience an issue with your order, payment, delivery, return, or refund, please contact us first at:

support@parijin.com

Our customer support team will review the situation and make reasonable efforts to resolve the matter.

Contact Us

For questions regarding returns, exchanges, damaged products, cancellations, or refunds, please contact us:

PARIJIN
Website: www.parijin.com
Email: support@parijin.com

We aim to process all return and refund requests fairly and in accordance with this policy and applicable consumer protection laws.