Shipping policy

Shipping Policy

This Shipping Policy explains how orders placed through www.parijin.com are processed, shipped, tracked, and delivered.

By placing an order with PARIJIN, you agree to the terms described in this Shipping Policy.

Order Processing

Orders are generally processed within 1 to 3 business days after payment has been successfully confirmed.

Processing time may be extended during:

  • High-volume sales periods;

  • Promotional campaigns;

  • Public holidays;

  • Product launches;

  • Unexpected operational delays;

  • Verification or fraud-prevention reviews.

Orders are not typically processed on weekends or public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation where applicable.

Shipping Times

Estimated delivery times vary depending on the destination, shipping method, carrier, and local conditions.

Typical delivery estimates are:

  • United States: approximately 5 to 12 business days;

  • Canada: approximately 6 to 15 business days;

  • United Kingdom: approximately 5 to 12 business days;

  • European countries: approximately 5 to 14 business days;

  • Australia and New Zealand: approximately 6 to 15 business days;

  • Other international destinations: approximately 7 to 20 business days.

These timeframes are estimates only and are not guaranteed delivery dates.

Shipping time begins after the order has completed processing.

Delivery Delays

Delivery delays may occur due to circumstances outside our reasonable control, including:

  • Customs inspections;

  • Carrier delays;

  • Severe weather;

  • Transportation disruptions;

  • Public holidays;

  • High seasonal shipping volumes;

  • Incorrect or incomplete delivery information;

  • Local delivery restrictions;

  • Force majeure events.

PARIJIN is not responsible for delays caused by carriers, customs authorities, or other circumstances beyond our reasonable control.

If your order is significantly delayed, please contact us at:

support@parijin.com

Shipping Confirmation and Tracking

When tracking information is available, it will be provided after your order has been shipped.

Please allow some time for the tracking status to update after receiving your tracking number.

Tracking information may take approximately 24 to 72 hours to become active after shipment.

In some cases, international shipments may pass through multiple carriers, and tracking updates may temporarily pause while the parcel is transferred between networks.

Multiple Packages

Orders containing multiple products may occasionally be shipped separately.

If your order is divided into multiple packages:

  • Packages may arrive on different days;

  • Separate tracking numbers may be provided;

  • You will not be charged additional shipping fees solely because the order was divided into separate shipments, unless otherwise disclosed before purchase.

Receiving only part of your order does not necessarily mean that another item is missing.

Shipping Address

Customers are responsible for providing complete and accurate shipping information at checkout.

Please carefully review:

  • Full name;

  • Street address;

  • Apartment or unit number;

  • City;

  • State or province;

  • Postal or ZIP code;

  • Country;

  • Contact information.

PARIJIN is not responsible for delivery problems caused by incorrect, incomplete, or outdated information provided by the customer.

Address Changes

If you need to change your shipping address, contact us immediately at:

support@parijin.com

We will make reasonable efforts to update your information before the order is processed.

However, once an order has entered fulfillment or has already been shipped, we may not be able to change the delivery address.

We cannot guarantee that address modification requests will be successful.

Incorrect Addresses

If a package cannot be delivered because the customer provided an incorrect or incomplete address, the parcel may be returned to the sender.

Where permitted by applicable law, the customer may be responsible for:

  • Additional shipping charges;

  • Reshipping fees;

  • Return-to-sender charges.

Any applicable costs may be deducted from a refund where legally permitted.

Customs, Duties, and Import Taxes

International orders may be subject to customs inspections, import duties, taxes, brokerage charges, or other fees imposed by local authorities.

Unless explicitly stated otherwise during checkout, these charges are the responsibility of the customer.

PARIJIN does not control customs charges and cannot predict whether additional fees will be applied.

Customs procedures may also delay delivery.

Customers are responsible for ensuring that products ordered from our website can legally be imported into their destination country.

Refused Deliveries

If a customer refuses delivery without prior authorization, the package may be returned to the sender.

Where legally permitted, shipping charges, return shipping costs, customs fees, or handling expenses associated with a refused shipment may be deducted from any refund.

If there is an issue with your order, please contact support@parijin.com before refusing the delivery whenever possible.

Unclaimed Packages

Customers are responsible for monitoring tracking information and collecting packages where required.

If a parcel remains unclaimed and is returned to the sender, additional shipping or handling costs may apply.

Where permitted by law, these costs may be deducted from the refundable amount.

Lost Packages

If your tracking information has not updated for an extended period or your order appears to be lost, contact:

support@parijin.com

Please include:

  • Your full name;

  • Your order number;

  • The email address used for the purchase.

We may need to investigate the shipment with the carrier before providing a resolution.

Depending on the circumstances, an appropriate solution may include a replacement, refund, or other resolution.

Packages Marked as Delivered

If your tracking information shows that your package was delivered but you cannot locate it, please:

  • Check around the delivery location;

  • Check with household members;

  • Check with neighbors where appropriate;

  • Contact your local carrier or delivery office;

  • Confirm that the shipping address on your order was correct.

If you still cannot locate the package, contact support@parijin.com.

A package marked as delivered may require investigation before a replacement or refund can be approved.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible at:

support@parijin.com

Include:

  • Your order number;

  • A description of the issue;

  • Clear photographs of the packaging;

  • Clear photographs of the affected product.

Please retain the product and packaging while your request is being reviewed.

Damaged products will be handled in accordance with our Return and Refund Policy.

Missing Items

If an item appears to be missing from your order, first confirm whether your order was shipped in multiple packages.

If all shipments have been delivered and an item is still missing, contact:

support@parijin.com

Please provide your order number and identify the missing item.

We will review the order and provide an appropriate resolution where applicable.

Order Cancellations

If you wish to cancel an order before shipment, contact:

support@parijin.com

We process orders quickly and cannot guarantee that cancellation will be possible after an order has entered processing.

Once an order has shipped, it can no longer be cancelled and must instead be handled according to our Return and Refund Policy.

Shipping Restrictions

We reserve the right to limit or refuse shipping to certain destinations where:

  • Delivery services are unavailable;

  • Legal restrictions apply;

  • Carrier limitations prevent delivery;

  • Shipping risks are unusually high;

  • Local regulations prevent shipment of the product.

If we are unable to ship your order, we will contact you and provide an appropriate refund where necessary.

Delivery Estimates

Any delivery date or shipping timeframe shown on our website is an estimate.

Estimated delivery times do not create a guarantee that the package will arrive on a specific date.

PARIJIN is not responsible for reasonable delays outside its control.

Nothing in this policy limits mandatory consumer rights regarding delivery deadlines under applicable law.

Force Majeure

PARIJIN is not responsible for shipping delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters;

  • Severe weather;

  • War or civil unrest;

  • Government restrictions;

  • Transportation interruptions;

  • Carrier disruptions;

  • Labor disputes;

  • Telecommunications failures;

  • Public emergencies;

  • Other extraordinary circumstances beyond reasonable control.

Contact Us

If you have questions regarding shipping, delivery, tracking, lost packages, damaged shipments, or your shipping address, please contact:

PARIJIN
Website: www.parijin.com
Email: support@parijin.com

Our customer support team will make reasonable efforts to assist you with shipping-related questions and delivery concerns.